Sent them a few emails yesterday with pictures, they aren't open weekends, so hoping they get back to me today. Will keep the thread updated as we go.That’s junky. Did you contact them to see if they’ll send you replacements? Or if you’re stuck with them, is there a way to adjust the caster to compensate for it?
They look like Chinese copies of Lonestar arms
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I believe these were made in Taiwan, well going by the writing on the box, or at least the box was made in Taiwan 🤣.
There is adjustment for the castor, with use of 2 spacers on the top a arm pivot bolt, just not sure if it would be accurate enough to get it right. Even if it did, I would always have one wheel further forward than the other.
Couple of better pictures attached.