707-485-5533. Kristen Looney, Randy Looneys wife, usually answers the phone. Not sure who you'll want to talk (yell) at but they may give you to Jeremy. I'd try the calm, reasonable approch 1st. They are a relatively small company, I'd think they will work with you... I'm assuming your pipes are fairly new, I'm thinking they prolly have a 1 year warranty type deal... should be at least 30-90 days IMO. Remember they are on Pacific time... 2 hour behind me. :grin_nod: Oh yeah... GOOD LUCK!! :thumbsup: