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Have you loaded a map to it with the 9volt adapter before you installed it or did it come with a preloaded map? If so, with the bike running and the PCIII program closed make sure your USB cable is plugged into the PCIII all the way, mines easy but some say you have to push it in hard to get a good connection, open the PCIII software up and you should see the RPM reading on the right hand side of the screen under % of throttle. This sequence has worked for me many times when the computor doesn't recognize the power commander or when I get an error code when messing with others 700R's
 
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