I have been very patient not saying much publicly about this very bad encounter. Giving him a fair chance to solve this. My shocks were first lost with a few others when he shipped them to the wrong address and i received someone else'. I have been in contact randomly with Josh when I finally receive a return call with little help solving this issue since the rebuild. Asked him some basic settings and came to realize he had the high speed needles completely shut.Which I never even guessed to touch after being rebuilt by a "professional" The rebound and low compression are out of adjustment as well. Yeah great service and a waste of $665 Coming off of severe limiting injuries from an atv wreck in 09 I barely ride as it is maybe a total of 40hrs since the rebuild in feb of 2010 and thought this would help. What a nightmare,Still have the invoice sitting right next to me seeing how far off the adjustments are.And forgot to mention if the springs are blasted and powdercoated like Josh say's then why is there BLUE showing under my black springs? I got screwed by this guy. I won't make the same mistake ever again. How about a refund of 50% for your lack of service and ruining my suspension.